Shipping Policy
Last Updated: 10-2026
Thank you for shopping with Darelatebba. This Shipping Policy explains how orders are processed, shipped, and delivered.
Order Processing
Orders are typically processed within 1–3 business days after payment confirmation.
Orders placed during weekends or public holidays may be processed on the next available business day.
During periods of high demand, promotions, or holidays, processing times may be longer.
Shipping Locations
We currently ship to Worldwide
Availability of shipping options may vary depending on the delivery address.
Shipping Fees
Shipping charges are calculated based on factors such as:
Delivery location
Package weight and dimensions
Courier service
Shipping method selected
The applicable shipping cost will be displayed during checkout before the order is confirmed.
Estimated Delivery Times
Estimated delivery times depend on the destination and selected shipping method.
Typical delivery estimates are:
Local Orders: [2–5 business days]
International Orders: [5–15 business days]
These delivery times are estimates only and are not guaranteed.
International Shipping
International customers may be responsible for customs duties, import taxes, VAT, or other charges imposed by the destination country.
These charges are not normally included in the product or shipping price unless explicitly stated otherwise.
The customer is responsible for complying with the import regulations of their country.
Order Tracking
Where tracking is available, customers may receive a tracking number or shipping confirmation after the order has been dispatched.
Tracking information may take some time to become active after shipment.
Delivery Delays
Delivery may occasionally be delayed due to circumstances outside our control, including:
Courier delays
Customs inspections
Weather conditions
Public holidays
Incorrect or incomplete delivery information
Other logistical circumstances
We will make reasonable efforts to assist customers with delayed shipments.
Incorrect Shipping Information
Customers are responsible for providing accurate and complete shipping information during checkout.
If an order cannot be delivered because of an incorrect or incomplete address, additional shipping charges may apply for redelivery.
Lost or Missing Packages
If your order appears to be lost or has not arrived within the expected delivery period, please contact us with your order number.
We will review the shipment status and coordinate with the shipping provider where appropriate.
Damaged Shipments
If your package arrives visibly damaged, please take photos of the package and products and contact us as soon as possible.
Contact Us
For questions regarding shipping or delivery, please contact:
Email: info@darelatebba.com
Phone: +201001996849